Resume
Recent Experience Summary
Instructional Design Associate Manager
Accenture
Chicago, IL
June 2021 - April 2024
As an Instructional Design Manager, I led and supported the Learning Prototype and Development team in executing crucial learning projects for the global Sales organization and strategic accounts. I applied instructional design expertise to ensure learning programs are engaging and achieve desired outcomes. I trained, mentored, and coached instructional designers and graphic designers. I managed workflow and resources/staffing as well as tracked project progress, reported status, and collaborated with function teams to ensure smooth implementation of learning solutions. My role included collaborating with stakeholders and subject matter experts to analyze learning needs and create effective instructional materials.
Instructional Design Specialist
Accenture
Chicago, IL
July 2007 - May 2021
In this role, I created more than 50 learning programs for employees and hundreds of hours of training for external clients. I designed and developed custom e-learning modules using authoring tools such as Articulate Storyline and Adobe Captivate. I conducted thorough instructional analysis to ensure alignment with learning objectives and implemented gamification strategies to enhance learner engagement. In this role, I estimated project effort and ensured timely, on-budget completion with high quality. I facilitated design meetings, train-the-trainer sessions, and training events. As needed, I conducted interviews, hired, onboarded, and trained permanent employees and contractors for the internal learning organization.
Education
2003
Master of Science in Education - Instructional Technology and Design
Northern Illinois University
DeKalb, IL
I pursued a Master's degree in Instructional Design, focusing on the application of learning theories and instructional strategies to create effective e-learning experiences. My coursework included instructional media design, needs assessment, and project management for e-learning development.
1998
Bachelor of Arts in English and Communication Studies
Northern Illinois University
DeKalb, IL
During my undergraduate studies, I focused on Technical Writing and gained a solid foundation in writing, editing, and communication studies. These skills have served me well throughout my career, especially in terms of content development for training purposes.
Professional Skillset
Strategic Planning and Thinking
Instructional Design
Project Management
Team Leadership
Complex Program Delivery
Collaboration